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Cookies Policy
About cookies
Cookies are small text files or similar data files that may be placed on your computer, mobile device or other device when you visit a website. They allow a website to recognise a device, remember certain information and provide features that may make browsing easier. Cookies can be set by the website you are visiting, which are commonly called first-party cookies, or by another service operating on the website, which are commonly called third-party cookies.
Some cookies remain on your device only while your browser is open. These are known as session cookies and are normally removed when you close your browser. Other cookies remain for a set period or until you remove them. These are known as persistent cookies. The length of time a cookie remains may depend on its purpose, the settings of your browser and the service that placed it.
We may also use technologies that perform a similar function to cookies, such as pixels, tags, local storage and device or browser identifiers. For simplicity, this policy refers to cookies and similar technologies together as cookies. These technologies may collect information about your device, browser, website activity and interactions with our services. They do not normally identify you by name on their own, but information collected through them may be linked with other information where permitted.
Cookies are not generally used to read files stored on your device or to access information that is unrelated to your use of our website. You can usually control cookies through your browser or through any cookie management tool made available on the website. However, disabling some cookies may affect how the website works.
How we use cookies
Captain Jack Casino may use cookies for several different purposes. The cookies used on a particular page may change as our website, features and service providers develop. We aim to use cookies in a way that supports the operation of the website, improves the user experience and helps us understand how our services are used.
Essential cookies
Essential cookies are needed for core website functions. They may help you move between pages, maintain a secure connection, remember information during a session and support account or sign-in processes. They can also assist with security checks, fraud prevention, responsible access controls and the proper delivery of requested services. Because these cookies support essential functions, they may not be available for deactivation through every cookie control.
Preference and functionality cookies
Preference cookies help the website remember choices you make. For example, they may remember language, region, display or accessibility preferences, or whether certain messages have been shown to you. These cookies are intended to reduce repetition and provide a more convenient experience. If you remove or reject them, you may need to enter preferences again during future visits.
Performance and analytics cookies
Performance and analytics cookies help us understand how visitors use the website. They may provide information such as which pages are visited, how users navigate between pages, whether content loads correctly and whether a page or feature is useful. We may use this information in aggregated or statistical form to identify technical issues, improve design, monitor performance and develop our services.
Security and fraud prevention cookies
Security-related cookies may help us identify unusual activity, protect accounts and sessions, support verification processes and reduce the risk of misuse. These technologies may be used to help maintain the integrity of our website and services. Rejecting certain security cookies may prevent access to some features or require additional verification.
Advertising and marketing cookies
Where applicable, marketing or advertising cookies may help us measure campaigns, understand how users respond to communications and present information that is more relevant to their interests. These cookies may be placed by us or by third-party advertising, measurement or communications providers. We do not treat the presence of a marketing cookie as permission to provide gambling services to anyone who is not legally permitted to use them. Our services remain subject to applicable age, identity, location, account and responsible gambling requirements.
- Operate and secure the website and its essential functions.
- Remember settings and choices made during your visit.
- Understand website performance and improve content and navigation.
- Help detect suspicious behaviour, misuse or technical problems.
- Measure the effectiveness of communications and promotional activity where permitted.
- Support reporting, auditing and the administration of our online services.
Third-party services and information
Some cookies may be set by third parties that provide services used on or in connection with the website. These providers may include analytics, security, content delivery, customer support, payment, advertising or technical service providers. A third party may collect information through its own cookies or similar technologies and may process that information under its own privacy policy and terms.
Third-party cookies may help us understand website usage, provide embedded content, deliver security functions or evaluate the performance of a service. We do not control every technology used by third parties, and the availability or operation of those technologies may change without notice. Where appropriate, we seek to use providers that handle information in accordance with applicable privacy and data protection requirements.
Information collected through cookies may include an internet protocol address, browser type, device type, operating system, approximate location, referring page, pages visited, links selected, visit times and interaction information. It may also include identifiers assigned to a browser or device. We may combine cookie information with account, transaction, support or other information where this is necessary for a stated purpose and permitted by law.
Cookie information may be stored or processed in Australia or another country where we or our service providers operate. If information is transferred across borders, we take steps intended to ensure that it is handled appropriately and in accordance with applicable privacy obligations. Further information about the collection, use, disclosure and protection of personal information is available in our Privacy Policy.
Your choices and managing cookies
When available, our cookie settings tool allows you to accept or reject categories of non-essential cookies. Your choices may be saved in a cookie or similar setting so that they can be remembered on later visits. If you use a different browser, device or clear your browser data, you may need to make your choices again.
You can also manage cookies through your browser settings. Most browsers allow you to view cookies, delete existing cookies, block cookies generally or receive a warning before a cookie is stored. The process varies between browsers and devices, so you should check the relevant help or support information for your browser.
- Review the cookie choices presented on the website and select the settings you prefer.
- Use your browser settings to block, delete or restrict cookies.
- Clear stored website data if you want to remove previously saved cookie settings.
- Review the privacy and cookie controls available on any third-party service you use.
- Return to this policy periodically because cookie practices and available controls may change.
If you block all cookies, some parts of the website may not operate properly. You may be unable to sign in, maintain a session, complete certain forms, use account functions or access content that depends on cookies. Blocking cookies may also mean that settings are not remembered and that some pages load less efficiently. Essential cookies may continue to operate where they are required to provide a service, meet security needs or comply with legal obligations.
Cookie choices do not replace other controls that may apply to communications, account activity, location checks, age verification or responsible gambling tools. You should use the relevant account or service settings for those matters. You are also responsible for ensuring that other people cannot use your device or account without permission.
We may update this Cookies Policy when our technology, services, legal obligations or cookie practices change. The updated version will be made available on the website and will apply from the date it is published, unless a different date is stated. We encourage you to review this page from time to time so that you understand how cookies are used.
If you have questions about this Cookies Policy or how cookies are used on the website, please use the available support or contact options provided on the Captain Jack Casino website. Do not include sensitive account credentials or payment information in a general enquiry unless you are directed to use a secure channel.